• Free Shipping on All Orders Over $100

14k 18k

Frequently Asked Questions – FAQYou are here: Home » Frequently Asked Questions – FAQ

CAN YOU ASSIGN ME A SALES REP?
As soon as you register through our website http://14k18kgold.com/my-account/, we will assign you a representative who will guide you and help you at all times from the time you send your order until you receive your package.

HOW MUCH IS THE MINIMUM OF WHOLESALE PURCHASE?
Minimum purchase $ 300.00, but you can call us for more information or send an email.

CAN YOU GIVE ME A BETTER DISCOUNT?
We have special discounts for higher purchase volumes. Your advisor can give you more information.

HOW DO I MAKE MY ORDER?
To make your order, go to our website at http://14k18kgold.com/descargar-catologo/ and select the products of your choice, using our catalog. You can contact us by email at 14k.18kgoldearrings.com making your order (remember to identify the model of the earrings with their corresponding code) we will tell you the wholesale prices and help you complete the purchase.

ARE YOU A VIRTUAL COMPANY OR AN ESTABLISHED JEWELRY?
We are an established jewelry store, located at 36 NE 1 St Street # 601, Miami, FL 33132; you can visit us from Monday to Friday from 9am to 5pm.

ARE YOU MANUFACTURERS?
Most of the products are made in Mexico and Spain, in gold of 10k, 14k and 18k (10k only special orders)

CAN I PAY THE MERCHANDISE WHEN I RECEIVE IT AND VERIFY IT?
The merchandise is paid when ordered. And this would be sent by UPS, FEDEX or Postal Services.

WHAT GUARANTEE DO I HAVE ABOUT THE MERCHANDISE?
The merchandise is fully guaranteed, we assure you that you are buying 100% gold earrings in 14K and 18K gold.
If for any reason the earrings have any flaws, we are obliged to change the merchandise or make a full refund of your money. You have 72 hours after receiving the merchandise to report any damage that does not allow the correct marketing of the earrings.